Your satisfaction is of the utmost importance to us at CASCADE FINANCIAL so we offer this unprecedented money back guarantee. We stand behind our service, rates, and pricing so you can sleep well knowing you have made the most intelligent mortgage decision.

We Will:
• Take full responsibility for our actions and be honest at all times

• Ask questions and listen to you in order to fully understand your needs

• Create mortgage solutions that complement your overall financial strategy, and allow you to most effectively accomplish your short and long term financial goals

• Determine a fair rate for your given loan program and credit situation AND give you the option to lock in that interest rate or “float” it. If you choose to lock your interest rate, we will GUARANTEE that rate at closing unless your credit situation changes during the application. This includes, but is not limited to, undisclosed poor credit, change of program, denial by the lender through which we locked the loan, or delay in your loan closing due to factors beyond CASCADE FINANCIAL’S control. If you elect to float your loan, the choice of when to lock the interest rate is yours. As part of our loan process, you will receive regular market updates designed to assist in choosing the perfect time to lock your interest rate.

• Prepare a Good Faith Estimate and GUARANTEE that your actual costs- excluding title company/closing attorney costs- will be within 5% of our proposal or WE will pay the difference. This applies to actual costs only and does not include escrows and prepaid items. The industry standard is between 10% and 25% variance, so you can see that we truly do stand behind what we quote you.

• Respect your time and minimize the amount of effort required of you by applying our knowledge, experience, and resourcefulness

• Explain the entire mortgage process so you can anticipate what to expect all the way through closing.

• Provide weekly loan status updates and proactively communicate to reduce the stress associated with uncertainty. We will provide the opportunity to have all your questions answered with your personal mortgage planner.

• Ensure smooth, on-time closings with anticipated costs and terms so you feel comfortable and relaxed.

• Perform annual mortgage reviews to make certain your financial objectives are realized.

No one else in the industry stands behind their products like this and we are proud to add you to the growing list of happy, satisfied customers of CASCADE FINANCIAL.

We ask only one thing of you. Referrals are the lifeline of our business and, therefore we request that you refer at least 2 people to us during your time in process with us. They will receive the same exceptional service and, of course, the same guarantee!

From all of us at Cascade Financial, we thank you for your patronage and look forward to serving you.

Quin Linich

Former Soldier and President of Cascade Financial & Co.